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Customer Service Study
Tuesday, December 15, 2009
The Weapon of Victory: Customer Service Mind Set
An effective customer service mind set wields a sword to slice the competition when all other variables are the same.
An effective customer service mindset has these seven qualities:
Empathy
Enthusiasm
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2009
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December
(15)
The Impotance of Communication
Irate, Rude and Abrasive Customers
Customer Service Training
Maintaining Customer Relations: Securing Revenue f...
Service Recovery: Solving the Unexpected
Internal Customer Service: A Responsability for All
Emails of Irritation and Devastation
Negative Emotional Leakage
The Weapon of Victory: Customer Service Mind Set
Answering the Phone
Help Desk: Purposeful Laughter
Levels of Customer Service: Unbelievable
Customer Service: Telephone Tips
Thriving Business: Service Mind Set
Proactive Customer Service
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